How it works
I’ve never been to a refill shop before, what do I do?
Do I have to bring my own containers?
What containers can I use?
How do your prices compare to the supermarkets?
Do you offer organic options?
The overall aim of the shop is to be environmentally better in every way. Part of this includes supporting organic farming. There is a growing body of evidence that pesticides, herbicides and fungicides used on our land has a devastating impact on soil health, insect populations, overall diversity as well as human health. Eliminating these chemicals from our lives cannot be a bad thing. Where products are sourced from abroad we also need to consider the workers on the farms producing these products. Non organic farms use huge amounts of pesticides, many banned in the UK (but we still manufacture them, export them to be used on farms abroad, and then import the food). Workers on these farms will often be exposed to horrific and dangerous amounts of these and are given little to no PPE. We therefore prioritise organic food.
Some of the products we source from the UK are not certified organic, and may be labelled as low input farmed. We work closely with the farmers and suppliers in these cases to ensure we are happy that a sustainable approach to farming is being applied.
Please feel free to ask us if you have further questions on this issue, we are passionate on this subject.
Why is everything vegan?
We have a no animal cruelty policy for our products, and while this is open to some interpretation and will vary from person to person, the easiest way to ensure this is not to stock animal products at all (even from organic sources). The one animal product we stock is our British honey, as we are happy with the production methods used and that no bee cruelty takes place.
How do I know what weight to buy?
I have allergies, what should I do?
What are your top easy swaps?